We think we know why you're here looking...

Are you tired of getting a different tech every time?

Are you tired of getting incompetent support?

Does your provider charge you while they stand there and compute your bill on site?

Is your provider convincing you that some super secret programming (that only they understand) is keeping your system running?

Does your provider have "salesmen?"

Do you think you've been oversold?

Did your provider convince you that somehow voice, video, and computer data are "different", and require their special wizardry?

Does your software licensing seem to exist only on your provider's invoices, but nowhere else?

Tired of excuses - and high invoices?

Are you waiting more than an hour for help?

Are you seeking a firm you can finally trust?

In a contract?, and wondering why they get money but you don't get serviced?

You've come to the right place. So have many other clients, who've just had enough of the nonsense.

Some history

Established in 1995, Network Support Solution of SW Florida, Inc. has been an area leader in tier 1 computer network technical support.  We offer related hardware and software as a convenience to our customers to assure they receive the precise products they need.

Initially established while Novell was a dominant network operating system, our President – Bob Hubing, attained Novell’s highest certification of Master CNE and went on to attain his Microsoft Certification.  Bob appreciates the quality of support that comes with industry recognized technical certifications and relies heavily on them when staffing.

One example of Bob's accomplishments was at Naples's largest performing arts hall located in Pelican Bay.  Bob combined two dissimilar networks into one.  Prior to that, the ticketing system sat on a 3Com network, and the administrative system was Novell-based.  The odd result of this was many desks had 2 computers, operating off two types of cabling that ran throughout the buildings.  Although the ticketing system vendor felt this couldn't be done - Bob, expert at both networking systems - examined the protocols and designed a common sense method to run both ticketing and administration systems from single PCs, and off a common cabling topology.  This type of change resulted in greater flexibility, lower support costs, and lower equipment costs.

Our business grew steadily, and since - Microsoft has taken over the dominant position of network operating system manufacturer.  Network Support was an early member of Microsoft’s Solution Provider program, which has since evolved over the last decade or so with differing names.  Network Support Solution continues to be a partner with Microsoft, as well as many mission critical IT hardware and software vendors.

Bob is a strong believer in integrity – doing the right thing for the customer.  We rely on referrals from our happy customers and have no outside sales staff.  New clients sometimes tell us how a competing salesman sold them services which the competitor’s staff didn’t deliver.  This is not how Network Support Solution operates, and exactly how we gain clients who seek an honest, ethical IT support firm.

As long as we have physical access to the server/pc/router/etc - we can break administrative passwords and re-assign - never let a someone make you believe you're stuck with them because you don't know passwords. We appreciate the confidence our customers continue to place with us – and suggest that if you’re not happy with your IT service and support company, just give us a call.

Technical Support

By hiring and retaining a highly skilled technical staff, with expert knowledge across the IT spectrum, we are able to offer the following services and more:

Located in Naples, Florida (Collier County and Lee Couties including Ft. Myers served) we service clients statewide. 

Other associated domain names: networksupportnaples.com - networksupportnaples.co - networksupportnaples.com - net-support.com

Copyright © 2010-2011 Network Support Solution of SW Florida, Inc. - Naples Florida 34103